Privacy Policy
Pro Trade Installs Ltd t/a LeakSOS respects your privacy and is committed to protecting your personal data.
What data we collect
Contact details you provide (name, phone, email, address).
Job details (location, plumbing/heating issue).
Payment information (handled securely by our payment providers – we do not store card details).
How we use your data
To arrange and complete plumbing/heating services.
To issue invoices and receipts.
To respond to your enquiries and provide customer support.
For legal, tax, and insurance compliance.
Sharing your data
We only share your data with:
Our secure payment provider (SumUp).
Professional advisors (accountant/insurer) when legally required.
Regulators or authorities if we are legally obliged.
Data storage
We keep your data only as long as needed for service and compliance.
You may request access, correction, or deletion of your personal data at any time.
Cookies
Our website may use cookies for basic analytics and performance. You can control cookies via your browser settings.
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